Frequently Asked Questions
QR Code Feedback & Reputation Management
Welcome to VoiceOf, where we empower businesses to listen, understand, and act on customer feedback and complaints effectively. Our robust management system is designed to enhance your customer experience strategy, turning valuable insights into actionable improvements.
Voiceof.in allows to gather real-time, actionable feedback from visitors regarding various aspects of facilities, amenities, exhibits, and overall experience. This feedback will enable targeted improvements to enhance visitor satisfaction.
Demonstrate commitment to customer satisfaction, fostering loyalty and retention.
The system provides a structured channel for visitors to register complaints such as damaged facilities, inadequate services, or any other issues they may encounter. Complaints can be quickly routed to relevant teams for timely resolution.
Voiceof.in collects valuable data on visitor demographics, common feedback themes, and the speed of complaint resolution. They can analyze this data to gain insights into visitor needs and preferences, supporting strategic decision-making for enhancements.
The system promotes transparency by giving visitors greater visibility into how their feedback and complaints are addressed. This builds trust with the public and reinforces the image as an organization committed to improvement.
Visitors can simply scan a QR code and complete a short, user-friendly feedback or complaint form with minimal effort. The system can support multiple languages.
Clients
Feedbacks
Complaints
Resolved
Unique QR codes for each location allowing location-specific feedback and complaint logging.
Customize your feedback questions and complaint categories to align with the specific needs of your organization.
Add a feedback form or widget to your website where visitors can submit their comments and suggestions.
A streamlined complaint registration system with options to categorize issues, upload supporting images, and track resolution status.
To reach a diverse visitor base.
A comprehensive dashboard to track feedback, complaints, resolution time, and generate insightful reports. customer sentiments.
Receive instant notifications for new feedback or complaints, enabling swift response times.
An automated process to direct complaints to relevant departments or personnel based on nature and location.
Features to send updates to visitors regarding their complaint status.
The system will analyze the sentiment behind the feedback to provide valuable insights.
Simply register and upload your brand logo – that's all it takes. Your QR code is now ready for distribution.
There are multiple advantage of QR Code based system as below
1.Convenience for Users
2.Instant Accessibility
3.Reduced Error Rates
4.Enhanced User Engagement
5.Cost-Effective Implementation
6.Flexibility and Customization
7.Efficient Data Collection
8.Analytics and Reporting
9.Adaptability to Various Settings
Yes, There is standard template given for printing your QR code with your brand
Yes, You can create different QR code for different location for targeted feedback
Yes, You can use same QR for getting feedback and complaints for your business